Installing Software For Mac

Click Install Software. Once the installation is complete, click Close. Zoom application permissions. Due to increased security and permissions with Mac OS 10.14 Mojave and 10.15 Catalina, you will be prompted to authorize the Zoom Desktop Client to use the microphone, camera, and on Mac OS 10.15 Catalina, screen recording.

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NOTE:

Between mid October 2019 and mid February 2020 everyone in the Army was migrated to use their PIV Authentication certificate for Email access. You no longer use the Email certificate for Enterprise Email or any CAC enabled websites

Open the downloads folder from the dock, and double-click the OfficeMacHB1PK2011.dmg file to start the installation. Double-click the Office Installer icon. Follow the prompts, and click Agree to accept the terms of the software license agreement. Browse Mac Software. Business Software. Free Mac Data Recovery. Apple Boot Camp Support Software Free VIEW → Install Windows using Intel devices. Mac DYMO Label™ v8.7.4 Download. Windows DYMO Connect for Desktop v1.3.1 Download. Not sure which software. The Latest Software & Drivers for all Rhino TM Machines. Windows Rhino Connect Software v1.4 Download. All Software, Drivers & User Guides for all Products Access all versions of Software, Drivers & User Guides for all.

Mac users who choose to upgrade (or already have upgraded) to Mac OS Catalina (10.15.x) will need to uninstall all 3rd Party CAC enablers per https://militarycac.com/macuninstall.htm AND reenable the built in smart card ability (very bottom of macuninstall link above)

If you purchased your Mac with OS Catalina (10.15.x) already installed, you can skip the uninstall part above and follow the instructions below.

6 'high level' steps needed, follow down the page to make this a painless systematic process

1.	Is your CAC reader 'Mac friendly'?
2.	Can your Mac 'see' the reader?
3.	Verify which version of Mac OS you have
4.	Figure out which CAC (ID card) you have
5.	Install the DoD certificates
5a.	Additional DoD certificate installation instructions for Firefox users
6.	Decide which CAC enabler you want to use (except for 10.12-.15)

Step 1: Is your CAC reader Mac friendly?

Visit the USB Readers page to verify the CAC reader you have is Mac friendly.

Visit the USB-C Readers page to verify the CAC reader you have is Mac friendly.

'Some, not all' CAC readers may need to have a driver installed to make it work.

NOTE: Readers such as: SCR-331 & SCR-3500A may need a firmware update (NO OTHER Readers need firmware updates).

Information about these specific readers are in Step 2

Step 2: Can your Mac 'see' the reader?

Plug the CAC reader into an open USB port before proceeding, give it a few moments to install

Step 2a: Click the Apple Icon in the upper left corner of the desktop, select 'About This Mac'

Step 2b: Click 'System Report...' (button)

Step 2c: Verify the CAC reader shows in Hardware, USB, under USB Device Tree. Different readers will show differently, most readers have no problem in this step. See Step 2c1 for specific reader issues.

Step 2c1: Verify firmware version on your SCR-331 or GSR-202, 202V, 203 CAC, or SCR-3500a reader. If you have a reader other than these 5, Proceed directly to step 3

Step 2c1a-SCR-331 reader

If your reader does not look like this, go to the next step.

In the 'Hardware' drop down, click 'USB.' On the right side of the screen under 'USB Device Tree' the window will display all hardware plugged into the USB ports on your Mac. Look for “SCRx31 USB Smart Card Reader.” If the Smart Card reader is present, look at 'Version' in the lower right corner of this box: If you have a number below 5.25, you need to update your firmware to 5.25. If you are already at 5.25, your reader is installed on your system, and no further hardware changes are required. You can now Quit System Profiler and continue to Step 3.

Step 2c1b-SCR-3500A reader

If you have the SCR3500A P/N:905430-1 CAC reader,you may need to install this driver, as the one that installs automatically will not work on most Macs. Hold the control key [on your keyboard] when clicking the .pkg file [with your mouse], select [the word] Open

Step 3: Verify which version of MacOS do you have?

(You need to know this information for step 6)

Step 3a: Click the Apple Icon in the upper left corner of your desktop and select 'About This Mac'

Step 3b: Look below Mac OS X for: Example: Version 10.X.X.

Step 4: Figure out which CAC (ID Card) you have

(You need to know this information for step 6)

Look at the top back of your ID card for these card types. If you have any version other than the six shown below, you need to visit an ID card office and have it replaced. All CACs [other than these six] were supposed to be replaced prior to 1 October 2012.

Find out how to flip card over video

Step 5: Install the DoD certificates (for Safari and Chrome Users)

Go to Keychain Access

Click: Go (top of screen), Utilities, double click Keychain Access.app

(You can also type: keychain access using Spotlight (this is my preferred method))

Select login (under Keychains),and All Items (under Category).

Download the 5 files via links below (you may need to <ctrl> click, select Download Linked File As... on each link) Save to your downloads folder

Please know... IF You have any DoD certificates already located in your keychain access, you will need to delete them prior to running the AllCerts.p7b file below.

https://militarycac.com/maccerts/AllCerts.p7b,

https://militarycac.com/maccerts/RootCert2.cer,

https://militarycac.com/maccerts/RootCert3.cer,

https://militarycac.com/maccerts/RootCert4.cer, and

Double click each of the files to install certificates into the login section of keychain

Select the Kind column, verify the arrow is pointing up, scroll down to certificate, look for all of the following certificates:

DOD EMAIL CA-33 through DOD EMAIL CA-34,

DOD EMAIL CA-39 through DOD EMAIL CA-44,

DOD EMAIL CA-49 through DOD EMAIL CA-52,

DOD EMAIL CA-59,

DOD ID CA-33 through DOD ID CA-34,

DOD ID CA-39 through DOD ID CA-44,

DOD ID CA-49 through DOD ID CA-52,

DOD ID CA-59

DOD ID SW CA-35 through DOD ID SW CA-38,

DOD ID SW CA-45 through DOD ID SW CA-48,

DoD Root CA 2 through DoD Root CA 5,

DOD SW CA-53 through DOD SW CA-58, and

DOD SW CA-60 through DOD SW CA-61

NOTE: If you are missing any of the above certificates, you have 2 choices,

1. Delete all of them, and re-run the 5 files above, or

2. Download the allcerts.zip file and install each of the certificates you are missing individually.

Errors:

Error 100001 Solution

Error 100013 Solution

You may notice some of the certificates will have a red circle with a white X . This means your computer does not trust those certificates

You need to manually trust the DoD Root CA 2, 3, 4, & 5 certificates

Double click each of the DoD Root CA certificates, select the triangle next to Trust, in the When using this certificate: select Always Trust, repeat until all 4 do not have the red circle with a white X.

You may be prompted to enter computer password when you close the window

Once you select Always Trust, your icon will have a light blue circle with a white + on it.

The 'bad certs' that have caused problems for Windows users may show up in the keychain access section on some Macs. These need to be deleted / moved to trash.

The DoD Root CA 2 & 3 you are removing has a light blue frame, leave the yellow frame version. The icons may or may not have a red circle with the white x

or	DoD Interoperability Root CA 1 or CA 2	certificate
DoD Root CA 2 or 3 (light blue frame ONLY)	certificate
or	Federal Bridge CA 2016 or 2013	certificate
or	Federal Common Policy CA	certificate
or	or	SHA-1 Federal Root CA G2	certificate
or	US DoD CCEB Interoperability Root CA 1	certificate

If you have tried accessing CAC enabled sites prior to following these instructions, please go through this page before proceeding

Clearing the keychain (opens a new page)

Please come back to this page to continue installation instructions.

Step 5a: DoD certificate installation instructions for Firefox users

NOTE: Firefox will not work on Catalina (10.15.x), or last 4 versions of Mac OS if using the native Apple smartcard ability

Download AllCerts.zip, [remember where you save it].

double click the allcerts.zip file (it'll automatically extract into a new folder)

Option 1 to install the certificates (semi automated):

From inside the AllCerts extracted folder, select all of the certificates

<control> click (or Right click) the selected certificates, select Open With, Other...

In the Enable (selection box), change to All Applications

Select Firefox, then Open

You will see several dozen browser tabs open up, let it open as many as it wants..

You will eventually start seeing either of the 2 messages shown next

If the certificate is not already in Firefox, a window will pop up stating 'You have been asked to trust a new Certificate Authority (CA).'

Check all three boxes to allow the certificate to: identify websites, identify email users, and identify software developers

'Alert This certificate is already installed as a certificate authority.' Click OK

Once you've added all of the certificates...
• Click Firefox (word) (upper left of your screen)
• Preferences
• Advanced (tab)
• Press Network under the Advanced Tab
• In the Cached Web Content section, click Clear Now (button).
• Quit Firefox and restart it

Option 2 to install the certificates (very tedious manual):

Click Firefox (word) (upper left of your screen)

Preferences

Advanced (tab on left side of screen)

Certificates (tab)

View Certificates (button)

Authorities (tab)

Installing Software Macports

Import (button)

Browse to the DoD certificates (AllCerts) extracted folder you downloaded and extracted above.

Note: You have to do this step for every single certificate

Note2: If the certificate is already in Firefox, a window will pop up stating: 'Alert This certificate is already installed as a certificate authority (CA).' Click OK

Note3: If the certificate is not already in Firefox, a window will pop up stating 'You have been asked to trust a new Certificate Authority (CA).'

Check all three boxes to allow the certificate to: identify websites, identify email users, and identify software developers

Step 6: Decide which CAC enabler you can / want to use

Only for Mac El Capitan (10.11.x or older)

After installing the CAC enabler, restart the computer and go to a CAC enabled website

NOTE: Mac OS Sierra (10.12.x), High Sierra (10.13.x), Mojave (10.14.x) or Catalina (10.15.x) computers no longer need a CAC Enabler.

Try to access the CAC enabled site you need to access now

Mac support provided by: Michael Danberry

Before downloading and installing the DM-RTA software you need to power up your DM-RTA and connect it to your computer via the included USB cable.

Download the software for Mac from the Downloads section of the DM-RTA product page here.

After downloading the DM RTA software the .dmg application file should be in the Downloads folder in Finder. You will also see the DM RTA installer on the desktop but don’t double click on that.

Double-click on the macOS_DM-RTA.dmg file in the Downloads folder, then you will see the DM RTA Installer and an Applications folder shortcut under the Locations section in the left pane of Finder.

Next, drag the DM RTA application icon into the Applications folder shortcut > close the Finder window > in the menu bar at the top of the screen select GO > select Applications in the drop down menu > find DM RTA in the list of Applications > double-click it and follow any prompts to complete the installation process.

NOTE: Due to additional layers of security in macOS Catalina and macOS Mojave you may encounter warning messages related to apps that are not downloaded directly from the Apple App Store, or that are not from an identified developer, or that have not been notarized by Apple (macOS Catalina). Depending on your version of the macOS these warning messages may not have an option to proceed with opening and installing the DM RTA software. See the workaround farther down in this article and please refer to this Apple article for details on the security steps involved with opening apps: Safely open apps on your Mac.

When you try to install the DM RTA software you will be presented with a warning message indicating that the developer cannot be verified. Select Cancel for this message.

In macOS Catalina and macOS Mojave, when an app fails to install because it hasn’t been notarized or is from an unidentified developer, it will appear in System Preferences > Security & Privacy, under the General tab. Click Open Anyway to confirm your intent to open or install the app. You may need to click on the lock icon on the bottom left of the Security & Privacy window and enter your computers login password to allow changes to be made.

The warning prompt reappears, and you can click Open.

The app is now saved as an exception to your security settings, and you can open it in the future by double-clicking it, just as you can any authorized app.

When you get past the Apple security messages and finish the installation you may be prompted that there is a new firmware ready to be loaded, select Yes. When the firmware update is completed you will see a pop-up showing “Hardware Online!”, select OK.

Installing Software On Mac Without Admin Password

The green LED in the upper right corner of the software window should be bright green. If you don’t see the bright green LED then you are not actually connected to the DM RTA. Close out the software > power cycle the DM RTA by pressing and holding the power switch until the Power LED goes out > power the DM RTA back on > re-open the software and you should see the Hardware Online! message again.

Install Mac Software On Windows

Also, remember to drag the DM RTA installer that is on your desktop to the Trash.

Mac Install Software Terminal

To check the version of your currently installed DM RTA firmware select the Help drop down menu > choose About.

Click here for installation instructions for Windows.

Clickherefor information on how to connect AudioControl calibration microphones to the DM-RTA

Click here for a DM-RTA Checklist

Ubuntu Install Mac Software

If you need assistance please call our technical support department at 425-775-8461. Monday – Friday, 8am to 5pm PST.